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WhatsApp is where we answer fastest, usually within minutes during the day. The form reaches the same people by email.
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Chat on WhatsApp (opens WhatsApp in a new tab)WhatsApp, seven days a week
Trials, orders, installation help and account questions. Send your device and a screenshot if you have one and a person replies.
Usual reply time: minutes in the day, a few hours at night.
Prefer email?
Write to support@prima4k.com or use the form. We reply within one working day.
Before you write
Most questions are already answered on the site. These are the pages people ask about most.